Business Analyst

Friday, October 26, 2018 | Guernsey

We are currently recruiting for a driven and experienced business analyst to own our product roadmap, continuously improve our process and support our people as our business continues to rapidly evolve.

About The ID Register

The ID Register is a dynamic fintech start-up financial services business based in Guernsey and Ireland. The ID Register allows investors in private funds to manage their Fund Subscription, Due Diligence and FATCA/CRS Reporting requirements from a single digital profile rather than completing multiple paper forms for each of their investments.

Further details about The ID Register can be found here:


Key Responsibilities


  • Comfortably manage clients on product demonstrations and status updates
  • Actively encourage a culture of continuous improvement through new ideas
  • Support the management team in the development and provision of the internal training program
  • Manage developers and other staff members as required


  • Support the Legal Manager in ensuring that all activity reflects a defined process and technology
  • Demonstrate knowledge of our clients and how they are served by each part of our business
  • Identify areas for process improvements that are supported by technology


  • Cost and prioritise activity within agreed budgets
  • Work with end users to analyse and prepare requests for change within the ITIL framework
  • Present requests for change to the Change Advisory Board
  • Support the unit and user testing of relevant releases in consultation with the Service Level Manager
  • Support the development team in the testing and deployment of each sprint
  • Own the specification and configuration of The ID Register system in a structured manner
  • Provide second line support for The ID Register helpdesk on technology matters


Target Vocational Qualifications

  • Ongoing professional development courses to support vocational qualifications


About You

  • Work efficiently and accurately within defined processes
  • Proactively suggest process and system improvements in order to maximize efficiency
  • Methodical with an organised approach to work
  • Self starting and capable of working with light supervision
  • Competent and knowledgeable team member who understands both system and process
  • Ability to deal at ease with senior international clients